UPM Annual Report 2020

Rapid actions and preventive measures have helped us to guarantee a safe working environment for our employees. We have supported our employees’ wellbeing with a variety of health and safety measures globally, including support and tools for remote working. We have distrib uted face masks for our employees to use whenever, and we offer in-house COVID-19 testing and voluntary screening.

recognise exemplary safety performance with company-wide safety awards. UPM Kaukas pulp mill in Finland received the UPM Safety Award for continuous improvement in 2020. Our safety work is based on long-term planning, effective safety communications and leadership. Safety is integrated in all our new and ongoing projects, and pro active safety is well-integrated in project plans and site practices. For us, good quality means thorough investigation and effective risk management, and this has played an important role in making our operations safe. We have utilised cross-learning to improve safety in our units: Sharing safety observations and best practice on safety have allowed us to learn from each other and improve safety in our units. We worked with the ISO 45001 Occupa tional Health and Safety certification and implemented it using UPM-wide change management process. The improved safety audits were conducted remotely as a result of the pandemic. In 2020, we continued to offer vari ous e-learning content to our employees. Training topics include safety induction, lifesaving standards, auditing and traffic safety, and more. Visitors and contractors need to take safety training when visiting any UPM unit for the first time. A new e-learning course in 2020 covered also the new coronavirus and how to prevent the spread of the virus.

Persistent prevention during the pandemic

During these exceptional times we have had a strong focus on combatting coro navirus. Our actions to ensure business continuity are based on long-term, contin uous risk assessments. We have addressed both local and global co-ordination, and our company-wide coronavirus response team has developed global guidelines to be implemented in our businesses and sites.

Total recordable injury frequency (TRIF)

Absenteeism rate

%

10

4

8

3

6

2

4

1

2

0

0

18

19

20

Target

17

16

Target

16

18

19 20

17

UPM workforce Including contractors

Sick leave Accidents at work

TARGETS 2030

TARGETS 2030

TRIF below 2 for UPM workforce and contractors (continuous)

Absenteeism rate below 2 for UPM employees

STRENGTHENING SAFETY CULTURE

6.2 achieved for “Total injuries per one million hours worked”

3.9 achieved for “% absence hours from theoretical working time”

CASE

Our proactive safety culture is based on our values, the UPM Code of Conduct and UPM Safety Rules.

from local authorities. The corona response teams focused on giving safety instructions to our personnel. In addition to UPM-wide guidelines, responsibility was also given to UPM sites locally. UPM conducted local risk assessments and draft ed business continuity plans. Each unit applied the guidelines to best meet their needs. Practical safety measures have included the use of protec tive equipment, increased cleaning and various special arrangements to avoid the close contact of people. In production, we have divided people into teams, so that the same employees work the same shifts and are transported to sites together.

Fast response and enabling safety culture have helped us continue operations during the coronavirus pandemic. Our experience in risk management, continuous safety work and expe rience in sharing best practices effectively turned into practical measures. Our key principle has been to ensure our em ployees stay healthy. In addition, we have made every effort to ensure safe working environment and the continuity of our business. FROM THE IDENTIFICATION OF RISKS TO PRACTICAL MEASURES

In 2020, a total of 47,000 safety-related near-miss and safety observation reports

work) was 2.8 (2.9). The total recordable injury frequency (TRIF) was 5.3 (7.1). The TRIF includes LTA cases, as well as cases of modified duties and accidents requiring medical treatment. The frequency of acci dents involving UPM’s contractors was 4.7 (LTAF) and 7.7 (TRIF) in 2020. Our commitment to safety is strong and we aim to have zero accidents. We

In 2020, our safety performance was good despite the global pandemic. Our safety results improved significantly from the previous year thanks to our efforts towards continuous improvement and long-term safety work. In 2020, UPM’s lost-time accident frequency (LTAF: the number of lost-time work accidents per one million hours of

safety walks and discussions 31,000

Our global safety network was implementing measures at all our sites in line with instructions

74

75

UPM ANNUAL REPORT 2020

UPM ANNUAL REPORT 2020