UPM Annual Report 2021

RESPONSIBILITY

BEYOND FOSSILS

STRATEGY

BUSINESSES

GOVERNANCE

ACCOUNTS FOR 2021

UPM

CREATING VALUE WITH PEOPLE

tive actions were defined such as mapping the current state of process safety at the Lap peenranta Biorefinery and the Finnish pulp mills. Based on the outcome of themapping, a group-wide target on process safety was introduced and the next development steps were defined. Persistent prevention during the pandemic Our actions to ensure business continuity are based on long-term, continuous risk assess ments.We have addressed both local and global coordination, and our company-wide coronavi rus response teamhas developed global guide lines to be implemented in our businesses and sites. Rapid actions and preventivemeasures have helped us to guarantee a safeworking environment for our employees. We have supported our employees’ wellbeing with a variety of health and safety measures globally, including support and tools for remote working, such as an info hub on the intranet and an application for taking breaks and boosting wellbeing at work. We also offer online training to build up resilience. We have distributed face masks for our employees to use at any given time and we offer in-house COVID-19 testing and voluntary screening (below).

andUPMTimber businesses received their certifications in addition to the previously certified paper and pulp businesses. As this 2030 target on OHS management system is almost achieved, we replaced it with a new target in 2021. We also developed remote audit concepts and e-learning to improve the quality of inter nal safety auditing.Most internal safety audits were conducted remotely. Anewauditing modulewas introduced, and training on it was provided in our OneSafetymanagement tool. Thismodule improves audit action follow-up. Due to the pandemic, most of the safety trainings were conducted remotely. More than 150 UPMers attended a machinery safety training session. The trainings also focused on the human factor of safety; the difference our daily decisions make and how they contribute to our safety. The same top ics were also discussed at the Safety Forum 2021, which involved more than 70 safety personnel from all over the organisation. InMay, amajor incident occurred at the UPMLappeenranta Biorefinery when the rupture of a process gas line caused an explosion and a fire. No one was injured, and the fire was quickly extinguished. The fire was thoroughly investigated both internally and with the authorities. To prevent similar events from reoccurring, a number of correc

Total recordable injury frequency (TRIF)

STRENGTHENING SAFETY CULTURE

10

8

6

4

Our proactive safety culture is based on our values, the UPM Code of Conduct and UPM Safety Rules.

2

0

19

20

21

18

17

Target

UPM workforce Including contractors

TARGETS 2030

TRIF below 2 for UPM workforce and including contractors

7.2 achieved for total injuries per one million hours worked

TARGETS 2030

Absenteeism rate below 2 for UPM employees

4.1 achieved for "% absence hours from theoretical working time"

The renewed OHS-related targets on pages 32-33

Our safety work is based on long term plan ning, effective communications and leader ship. Safety is integrated in all our new and ongoing projects, and proactive safety is well integrated in project plans and site practices. For us, good quality means thorough inves tigation and effective risk management, and this has played an important role in making our operations safe. We have also shared safety observations and best practice in our business units to improve safety. We aim to have zero accidents. However, our safety results didn’t reach the previous year’s record good figures despite our broad proactive work. Long term progress of the safety results is still on the right track. We recognise exemplary safety perfor mance with company-wide awards. The UPM Raflatac labelstock factory in Changshu, China, received the UPM Safety Award for continuous improvement in 2021. ISO45001 Occupational Health and Safety certification continued. In 2021, UPMRaflatac

44,000 Safety-related near-miss and safety observation reports In 2021, a total of

safety walks and discussions 31,000

CASE INTENSIFIED TESTING AS THE PANDEMIC HAS PROGRESSED

additional medical staff. The free-of-charge vacci nations were administered by UPM’s own doctors, assisted by external medical staff and volunteers. We vaccinated around 1,400 people, including employees and their family members. In Finland, we offered the sports hall at the mill in Lappeenranta to the occupational health services for six days for vaccinations. In Rauma and Pietarsaari, the occupational health services provided vaccinations at the health care centre. Following the start of major renovation work at the Lappeenranta biorefinery, an efficient and extensive testing and screening system was set up. The biorefinery used PCR testing for the diag nosis of viral infections by the healthcare system, as well as home testing.

UPM WORKFORCE INCLUDING CONTRACTORS Total injuries per one million hours worked, TRIF Lost-time accidents per one million hours worked, LTAF

2021

2020

2019

Business continuity has been ensured through effective testing programmes and support for vaccination. We have actively sought the most appropriate testing methods available on the market. All measures are based on risk assessment and local conditions. The measures have required close internal communication within the mills and co operation with doctors outside the mill. In case of possible and confirmed cases of infection, imme diate quarantine measures have been followed. In Germany, we started our own vaccination campaign in the spring to support the national vaccinations. This required procuring the neces sary medical equipment, the vaccine itself and

7.2 3.5

6.2 3.5

6.8 3.3

Serious accidents

3 0

2 0

3 1

Fatalities

UPM WORKFORCE

2021

2020

2019

Total injuries per one million hours worked, TRIF Lost-time accidents per one million hours worked, LTAF

6.3 3.1

5.3 2.8

7.1 2.9

Serious accidents

2 0

1 0

3 1

Fatalities

% absence hours from theoretical working time*

4.1

3.9

4.0

Occupational diseases*

5

1

6

www.upm.com/responsibility

* Reflects own employees

74

75

UPM ANNUAL REPORT 2021

UPM ANNUAL REPORT 2021